Frequently Asked Questions
Everything you need to know about shopping with Marcuse.
How do I determine the right size for me?
We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit or sizing down for a more tailored look.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, swimwear and underwear must have the protective strip intact to be eligible for return.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days depending on your location. Express shipping options are available at checkout if you need your items sooner.
Are the colors of the products accurate on the website?
We make every effort to display the colors of our products as accurately as possible. However, due to different monitor settings and lighting, the actual color may vary slightly from what you see on your screen.
What payment methods do you accept?
Marcuse accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your protection.
How should I care for my Marcuse garments?
To ensure the longevity of your apparel, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid using bleach or tumble dryers.