Returns & Exchanges

At Marcuse, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. Please ensure all tags remain attached and the hygiene seal is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and protective liners are included.

• 3.
  Ship the Package

  Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.